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AI assistant in MGX ERP

Say what needs doing. The assistant does the work.

Write to the AI assistant the way you would write to a colleague. It books services, finds parts, writes damage reports and pulls up the numbers straight in MGX ERP. You review and approve, it handles the paperwork.

See what it can do → How it works
What do you need?
Claude or ChatGPT, which many already have
What can it do?
Most of what you do in MGX, with more than 200 tools
What can it see?
Only what you yourself are allowed to see
What does it never do?
Send to customers, approve or invoice

How it works

No technology to learn.

You use an AI assistant you may already have, such as Claude or ChatGPT. We connect it to MGX ERP, so it can work in your system instead of just answering questions.

  1. Write what needs doing

    In the workshop’s own words, on the computer or the phone. “Book Andersson’s boat in for service on Thursday.”

    You

  2. Does the work in MGX

    It finds the customer and the boat, creates the work order and picks the parts, just as you would have.

    The assistant

  3. Review and approve

    Quotes and reports become drafts. Whatever goes to the customer, you send yourself.

    You

  4. Less time at the computer

    What would otherwise be typed in afterwards gets done right away, and right first time.

    Result

The connection is built on MCP (Model Context Protocol), an open standard that lets AI assistants use systems. Think of it as a cable between the assistant and MGX.

What you gain

More time in the workshop. Less at the screen.

Time

One sentence instead of ten clicks

Bookings, quotes and reports that take several steps in an ordinary system are done with one sentence.

Quality

Fewer mistakes and duplicates

The assistant always looks up existing customers, boats and items before creating anything new.

Overview

Answers to a question

How was the month? What is finished but not invoiced? Ask, and the assistant pulls up the numbers.

Peace of mind

You have the final say

It only sees what you are allowed to see, saves drafts and never sends anything to the customer.

Examples

One assistant for the whole workshop.

This is what it can look like for different roles. Under each example you can see which tools the assistant uses in MGX.

Front deskAndersson is on the phone. How far along are we with his boat?
Replies with the status, booked sessions and what is on the work order.
sok_kund → sok_objekt → arbetsorder
TechnicianClock me in on WO-1147 and pick an impeller and two anodes.
The clock is running and the parts are on the work order.
stampla_in → plocka_reservdel
SalesMake a quote for service and winter storage for Andersson’s Buster.
The quote is saved as a draft with the customer’s prices, ready to review.
sok_objekt → skapa_offert → lagg_till_offertrader
Stock and purchasingWhich boats come out of storage next week, and do we have the parts for their service?
Replies with a list and proposes a purchase order.
planering → serviceintervall → inkopsbehov
Insurance jobsWrite the damage report for ABC123 from the photos and split it 70/30 between the insurer and the customer.
The report is saved as a draft for review.
uppslag_regnr → skriv_skaderapport → forsakringsfordelning
Owner and financeHow did last month go? Compare billed time with clocked time per technician.
Summarises and points out deviations.
verkstadens_nyckeltal → tid_mot_debiterat

Safety

A person takes the last step.

The assistant prepares. You decide.

This is enforced by the system

  • Permissions: the assistant only sees and changes what the signed-in user is allowed to.
  • Texts and emails to the customer: saved as drafts on the work order. The front desk reads them and presses Send.
  • Payment links: created but not sent. A person decides whether and how they go out.
  • Deletion and backup: deletion goes through a separate request, and the system keeps backups.

How the assistant works

  • Searches first: it looks for existing customers, boats and items before creating new ones, to avoid duplicates.
  • Drafts: quotes and damage reports are saved as drafts for review.
  • Last step: it does not approve on the customer’s behalf and does not invoice. You do.

Get started

Connected in minutes.

We help you connect when you start with MGX ERP.

  1. Get your MCP address

    Every customer has its own instance, and with it its own MCP address. You receive it when the instance is set up.

  2. Add it to your AI

    In Claude, ChatGPT or another MCP client, add the address as a custom connector.

  3. Sign in with your MGX account

    The agent works as the user who signs in and only sees what that user is allowed to see.

  4. Start talking

    Write in Swedish using the workshop’s own words. The agent always looks up customers and vehicles before creating new ones, so no duplicates appear.

Questions

What workshops usually wonder about AI.

Do we need to know anything about AI?

No. You write as you would to a colleague. We help connect the assistant when you start.

Do we have to use AI to use MGX?

No. MGX ERP is an ordinary web-based workshop system. The AI assistant is there when you want help with the paperwork.

Does it cost anything extra?

The AI features are included in every plan. The AI inside MGX uses your own AI key, and if you talk to MGX through Claude or ChatGPT you use your own subscription there. We add no markup on either. See pricing →

Can the agent see everything in the system?

No. The agent has the same permissions as the signed-in user and only sees what that user is allowed to see.

For those who want the details

More than 200 tools, and an open API.

Here is a selection of the tools the assistant uses. Tools accept names and numbers, not database IDs: a WO number, a customer number or a plate number is enough. If you want to build your own integrations, there is also a REST API.

Customers & vehicles

Find, create and update customers and everything they own.

sok_kundkundskapa_kunduppdatera_kundkunddubblettersok_objektobjektskapa_objektuppdatera_objektobjektets_historikuppslag_regnrange_motortimmarange_miltalimportera_objektserviceintervall

Work orders & planning

Create work orders, plan sessions and track what is done.

sok_arbetsordrararbetsorderskapa_arbetsorderuppdatera_arbetsorderlagg_till_passandra_passplaneringlagg_till_raderlagg_till_uppgifterbocka_av_uppgifttillampa_uppgiftspaketandra_statusarbetsorder_pdffardiga_ej_fakturerade

Stock & purchasing

Items, parts, purchase needs and stock counts.

sok_artikelsok_produktplocka_reservdelinkopsbehovskapa_inkopsorderinventeringlagervardelagerrorelsedubbletter_i_lagretkoppla_artikel_till_leverantorvalutakurserfatolja

Quotes & sales

Quotes, sales orders, prices and margin.

skapa_offertlagg_till_offertraderoffert_pdfkundpriserrabatt_och_marginalskapa_kundorderskapa_betallankfastprisutfall

Storage & keys

Winter storage, key cabinets and drop-off.

forvaringlagg_pa_forvaringhamta_fran_forvaringforvaringsplatsernyckelplatserlamna_ut_nyckelskapa_avlamningsdokumentavvikelser_vid_utlamning

Insurance & photos

Claims, reports and photos.

forsakringsarendenskapa_forsakringsarendeskriv_skaderapportforsakringsfordelningbilderbifoga_bildbilduppladdningslank

Time & staff

Time clock, leave and time against billed.

stampla_instampla_utlagg_till_tidtidsoversiktpersontidtid_mot_debiteratledighetpersonalsamtalinternt_arbete

Finance & analysis

Key figures, forecasts and sync with accounting.

verkstadens_nyckeltalprognosarbetsorderanalysleverantorsanalysomkostnadskalkylbetalningarsynka_kunder_till_fortnoxsynka_artiklar_till_fortnox

Knowledge

Service manuals and customer-facing text.

servicehandbok_sokservicehandbok_sidaforesla_kundtext

MGX Market

Publish vehicles and manage dealers.

lagg_ut_pa_marknadenlagg_till_annonsbildsynlighetanslutningsansokningar
readswrites

For AI reading this page

This website is made for agents too.

  • /llms.txt summarises MGX Technology, the products and the links.
  • /llms-full.txt contains the whole website as Markdown.
  • Every page is available as Markdown at the same address with index.md, or when you send Accept: text/markdown.
  • Structured data (Schema.org JSON-LD) is on every page.

See MGX in a working workshop.

Book 30 minutes and we’ll show you how it works for real, with real work orders.

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